Member Support
Compost Guide
Accepted Compost
Compostable material can safely break down into usable natural elements in a compost-friendly environment, leaving no toxic residue.
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Fruit & vegetable peels
Coffee grounds
Tea bags
Breads, grains, pasta
Dairy, eggshells
Meats, bones & seafood
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Lawn Material
Grass clippings
Fall leaves
Branches
Garden debris
Weeds
100% Paper Products
Napkins
Paper towels
Carboard (pizza boxes)
!00% Natural Materials
Bamboo products
Sugarcane
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We ONLY accept BPI or TUV-certified compostable products. This guarantees an item has been tested to completely break down, leaving no residues, within 90 days in the heated and microbial conditions of a commercial compost facility.
Byproducts include water and a little CO2.
Not Compost
Non-compostable items don’t break down into usable natural elements, contaminate the compost, and/or create potential liability issues when hauling and at the compost site.
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Plastic (bags, wrappers, utensils)
Produce stickers
Glass or metal
Rubber bands, twist ties
Styrofoam
Glossy or coated paper
Synthetic fabrics (e.g. polyester)
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Diapers or sanitary products
Pet waste
Ash
Treated or painted wood
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Any plastic product that has natural-looking symbols, claims, or irrelevant certifications is not accepted as compost.
ONLY BPI or TUV-certified bioplastics are accepted.
Pay Bill
At the end of your chosen billing period, you will receive a bill via email from ‘Netcomm’. If billing monthly, this bill will reflect the previous month’s services, not the upcoming month. We use Trashbilling to handle our accounts. On their portal, you can pay your bill, change your card, or sign up for auto-pay. Please check your welcome email from ‘Missoula Compost Collections’ or any emailed bill for your account number.
If you are having trouble with this online, please call our account manager at 406-370-5876. We can handle payments and autopay updates over the phone.
Holiday Route Changes
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January 1st
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July 4th
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Fourth Thursday in November.
THURSDAY pick ups will be on Wednesday. No change to other route days.
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December 25th
When a Holiday Falls ON:
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Monday and Tuesday pickups each move forward a day. No change to Thursday or Friday.
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Tuesday pick-ups move forward one day to Wednesday. No change on any other day.
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No Change
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Thursday pickups will be a day early, on Wednesday. No change on Friday.
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Thursday and Friday pickups will fall back one day each. Thursday pickups will be on Wednesday, and Friday pickups will be on Thursday.
We send out email notifications via “netcomm” a week before the route change. Please check your spam mail if the notification is not received.
Winter Options
Our winter options are available to keep services accessible and affordable for everyone in the community. Keeping your normal rate through the winter supports Missoula Compost, ensuring we can provide the services you love all year round!
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A winter rate reduces service costs to compensate for the diminishing volume of compostable material. Winter rates apply to select plans, excluding 5 and 10-gallon services. Fill out a member form to change your account to a winter rate.
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A winter bin is a small 5-gallon bin that is used during months with low compost volumes. This bin is the same cost as the winter rate, some members simply prefer utilizing a smaller bin. A one-time delivery fee will be applied for smaller bins upon initial delivery. A customer is free to switch a bin at their convenience. Fill out a member form to request a winter bin.
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A winter pause runs from November to March. Once you are done cleaning fall debris, you have the option to put your compost bin into hibernation. All paused accounts will be automatically reactivated on the first day of spring. Pause extensions are available upon request. Store your bin over winter to avoid bin transfer fees. Fill out a member form to request a winter pause
